Injury Care Coordination & Case Management Services

Nurse-led medical case management for Michigan auto accident, no-fault, PIP, workers' compensation and personal-injury cases.

Our nurse-led team provides Michigan no-fault case management and PIP case management for people injured in motor vehicle accidents, with a dedicated auto accident case manager on every file. Across Michigan we provide attendant care case management, rehabilitation coordination and case management for catastrophic and traumatic brain injury cases, and a workers' comp nurse case manager handles Michigan workers' compensation cases. We also coordinate medical lien services for personal injury cases.

Read more about auto accident medical care coordination in Michigan, workers' compensation care coordination in Michigan, and what injury care coordination is.

Medical Care Coordination

End-to-end orchestration of your client’s medical care so nothing falls between providers.

  • Treatment coordination
  • Provider communication
  • Appointment scheduling
  • Specialist referrals
  • Surgical coordination
  • Transportation coordination

Nurse Case Management

RN-led case management focused on recovery outcomes, client advocacy, and clear documentation.

  • Ongoing treatment monitoring
  • Client advocacy
  • Recovery progress tracking
  • Care plan coordination

Attorney Support Services

Litigation-ready medical summaries and reporting so your legal team can focus on the case, not the chart.

  • Monthly reporting
  • Medical summaries
  • Record coordination
  • Treatment updates
  • Claim support communication
  • Medical lien services

Insurance Coordination

Michigan PIP and no-fault coordination handled directly with adjusters and benefits teams.

  • PIP coordination
  • Benefits communication
  • Adjuster communication
  • Documentation support
  • Claim follow-up

Medical Record Management

Centralized collection and management of every record and image relevant to the case.

  • Record collection
  • Imaging coordination

Translation Services

Care coordination with translation support in Wolof, Arabic, Spanish, French and Chaldean, so clients and families can work with their case manager, providers and attorney in their own language.

  • Language support at nurse assessments and appointments
  • Translated communication with providers and adjusters
  • Family communication in the client's language
  • Available in Wolof, Arabic, Spanish, French and Chaldean

Frequently asked questions

Common questions about our case management services.

What is nurse case management?

Nurse case management is RN-led coordination of an injured client’s medical care across providers, treatment plans, and payers. The case manager communicates with physicians, tracks treatment progress, and helps the client and their attorney navigate the healthcare system to improve recovery outcomes and timelines.

What areas does Injury Care Coordination serve?

Injury Care Coordination LLC serves clients throughout the entire state of Michigan, with both in-person and telephonic case management.

Do you work with Michigan no-fault / PIP cases?

Yes. We have extensive Michigan no-fault and PIP experience — coordinating directly with adjusters, benefits teams, providers, and personal-injury attorneys to keep claims moving and care on track.

How do attorneys typically engage you?

Most attorneys bring us in at the referral stage so we can complete a nurse assessment, build a care plan, and start monthly medical summaries and treatment updates that drop straight into the case file.

Are your case managers certified?

Yes. Our team holds recognized credentials including RN, CCM (Certified Case Manager), CRRN, MSW, and LCSW, and all work is conducted in a HIPAA-compliant manner.

Do you offer translation services?

Yes. We provide translation support in Wolof, Arabic, Spanish, French and Chaldean so clients and their families can communicate with their case manager, medical providers and attorney in their own language. Tell us the language when you refer a case.